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Spa Policies

Appointments and Reservations

We are by appointment only Spa. Please arrive 5 - 10 minutes before your appointment  to allow for check in and preparations for your service. Each practitioner will require a credit card at time of booking to secure your appointment. 

Dress Facilities 

During your visit, if you choose, we will provide robe and slippers. Lockers are available for your personal belongings. We do not have personal showers, steam rooms or saunas. Please do not leave valuables in the facility or lockers. We are not responsible for any theft or loss of personal property, including jewelry or other personal items.

Cancelation Policy
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

24 hour advance notice is required when canceling an appointment. Same day and no show will be charged the full amount of your appointment. 

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.

Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly. We recommend you arrive 15 minutes before your appointment time.

We look forward to serving you!

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